The Start-Up of You: Transform Your Work & Career with Entrepreneurial Thinking

Welcome & Opening Note by Ben Casnocha

Ben Casnocha has been obsessed with entrepreneurs since he was a young man tasked with memorizing the following poem as a class assignment.

“Here’s to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently. They’re not fond of rules. And they have no respect for the status quo. You can quote them, disagree with them, glorify or vilify them. About the only thing you can’t do is ignore them. Because they change things. They push the human race forward. And while some may see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world, are the ones who do.”

– “Think Different” by Apple

Growing up in San Francisco, Ben started his first business as a teenager to help local government improve their customer service efforts after a trip to a decaying Candlestick Park inspired him to try and make a difference. That e-government software company – Comcate – currently delivers CRM solutions to local governments across America.

When Ben was 18 he took some time off to travel before his business commitments and starting a family made it almost impossible. He spent the next two years traveling from China to South America and beyond. Crashing on his blog-reader’s couches taught him a huge lesson: entrepreneurial thinking isn’t limited to Silicon Valley and comes in all shapes and sizes. The reader that hosted him in Shanghai was just as flexible and risk seeking has Ben and his friends but with a focus on digital music not internet startups. Ben realized that entrepreneurship isn’t just about business: it’s a way of life. People who think like entrepreneurs see the problems around them and they do something to try and make it better.

So, how to you start thinking like an entrepreneur and ramp up your creativity while taking more risks?

Permanent BETA

A BETA is a “nearly complete prototype of a product” according to Merriam-Webster. In this fast-paced world, once you declare something finished there is no way to improve upon it and someone will pass you by.

Google kept Gmail in BETA for almost five years to remind themselves that “we’re moving to a world of rapid developmental cycles where products like Gmail continue to change indefinitely.” The idea of permanent BETA isn’t limited to Google. For the last 21 years, Amazon CEO Jeff Bezos closes his stockholder letter with the same statement “it’s still Day 1.”

By remaining in permanent BETA, you create momentum and motivation for change and permanent growth. In BETA, you are not finished and there is always room for improvement. Every day, Ben asks himself “Will I go to bed tonight smarter than I am right now?” Be open to possibilities by saying “not yet” instead of “no.”  Be humble enough to take constructive feedback as an opportunity for growth.

Adaptation & Risk

There isn’t a crystal ball to tell you the future: the key to success it comes from adaptation. Starbucks began by selling fresh-roasted whole coffee beans and equipment before launching the new American coffeehouse tradition. Flickr wasn’t always a photo sharing site: it started a tool inside Neverending, a web-based massively multiplayer online game.

By being ready grab opportunities when they present themselves your career can adapt and you can take your next step without fearing the risks involved. Set up your Plan A for now and see what your Plan B could be. Start with an inventory of your skills and experience to see what is transferable to other careers and identify where you could pivot. Don’t change too many things at once. Also make a Plan Z for your worst case scenario – layoff, sickness, or useless skills. Can you cash out your 401K, reload as a consultant, or start over in a low-status position and rebuild your contacts?

Thinking through the scenarios and developing a plan will empower you to be more aggressive in your career since you have a plan for what may happen. Most of us imagine risk takers to be reckless adrenaline junkies jumping off a cliff without a parachute. Every opportunity contains the risk that it may fail. Intelligent risk is jumping off that cliff and building a plane on the way down.

Intelligent Network Building

In this uncertain global economy, successful people must not only be adaptable they have to build personal networks that can help them be flexible. True success doesn’t happen in a vacuum.

One of Ben’s friends in San Francisco had a new opportunity pop-up for him in Seattle. The new job would be a big step up in his career but would force him to leave his network in Silicon Valley behind. He decided to take some of the extra money he gained from the move and created an Interesting People Fund. He wouldn’t tell his network that he moved several hours away and made the pre-commitment to invest in those relationships when the opportunities arose. And when one of his network called to invite him to dinner a couple weeks later, he took some money for a plane ticket from his Interesting People Fund and showed up.

By cultivating your personal network you invest in yourself. These connections to friends and colleagues can move with you as your career changes.

Entrepreneurs see problems and they come up with solutions.

Entrepreneurs see themselves in permanent BETA and always find room for improvement.

Entrepreneurs seize opportunities when available and plan to mitigate uncertainty.

Entrepreneurs take intelligent risks despite the possibility that it might fail.

Entrepreneurs invest in their personal network with their time and talent.

For more from Ben Casnocha visit his blog at http://casnocha.com, see him on twitter @bencasnocha or pick up his book the startup of YOU.

Session Schedule

Thanks to everyone that voted! You all picked a really interesting slate for me. Here are the sessions that I will be attending this week. – HJ

Communication Best Practices: The Words and Why to Use Them

Presented by Dorothy J. Verdon, CPSM, Director, Marketing & Business Development, Bruce E. Brooks & Associates; Amanda G. Weko, Principal, AGW Communications

It’s easy to become overwhelmed with advice about how to pitch stories or market effectively. In this session, veteran communication professionals will discuss best practices, from strategic planning to social media to what makes a good story to share with journalists. They will explain how to pursue opportunities that bring the most value, why communicating effectively requires a focus on your audiences and mission, and how your words should be considered carefully.

What Is Marketing Automation Anyway & Should I Care?

Presented by Sylvia Montgomery, CPSM, MBA, MFA, Partner, Hinge Marketing

Marketing automation is the next generation of tools for the savvy marketer, especially if you’re already doing content marketing. Whether you’re not sure what marketing automation really means or you’re already considering it for your firm, this session is for you. We’ll discuss the topic from the ground up, including some advanced tricks that show you hidden secrets. You’ll walk away with a firm grasp, decide if it’s right for your firm, and how to get started.

Ego vs. EQ

Presented by Jennifer Shirkani, CEO, Penumbra Group

Somewhere along the line, while climbing the corporate ladder, ego takes over and managers lose the emotional intelligence (EQ) that keeps them connected to their team and grounded in the day-to-day realities of their business. So, how can otherwise brilliant leaders keep from succumbing to self-sabotaging, ego-driven behaviors? In this session, Jen Shirkani shows managers practical ways to hone their EQ to eliminate business blind spots.

Innovations in Short-List Strategy: Retooling the Short-List interview

Presented by Meg Winch, President, Communications Resources Northwest

$3,500 a minute. That’s what the average team spends to deliver a short-list interview. Despite the investment, selectors report they can’t find real differentiators between short-listed teams. Drawing from interviews with 3,000 A/E/C clients, this presentation will provide new ideas in content delivery, audience interaction, and Q & A strategies. With $3,500/minute at stake—not to mention image, reputation, and time—teams and their organizations need to rethink, retool, and revise how they develop and deliver short-list interviews.

Web and Digital Trends That Will Impact Your Marketing Strategy

Presented by Ruben Reyes, Principal, Lyquix Christian Shea, Principal, Lyquix

With the evolution of browser technologies, social media, mobile devices, and everchanging user behavior, do you know which areas in web marketing will have the biggest impact for professional services companies over the next five years? This session will explore how to develop an effective strategy to take advantage of web technologies that will impact business performance and steer clear from costly design trends that don’t differentiate a brand or align with business objectives.

Attack of the Drones and Other Technology on the Horizon

Presented by Nathan Wood, CEO, SpectrumAEC

The technology revolution is happening in the A/E/C industry, but are we prepared for it? While the bells and whistles look awesome and our clients are amazed by what technology can do, companies are not always properly educated on how to capture a return on investment. This session will discuss the risk associated with innovative technology, how marketing and business development can utilize data to be client-centric, and how to get leadership on board with an implementation plan.

Eastern State Penitentiary

By Julie Lyn from Washington, DC, USA [CC BY 2.0 (http://creativecommons.org/licenses/by/2.0)], via Wikimedia CommonsThe Friday Night Social at BB2016 will be held at Eastern State Penitentiary. Opened in 1829, the Penitentiary was state of the art with running water and central heat and was the most expensive public structure built at the time. It was a model for hundreds of subsequent prisons and set the standard for reforming criminals using solitary confinement.

I’m looking forward to getting the opportunity to see this beautiful building up close with the tour Friday night. We will have the entire building to ourselves, after dark!